Customer Relationship Manager

Job Summary:
Foster strong client relationships by addressing their needs and improving overall satisfaction.

Key Responsibilities:

  • Build and maintain long-term relationships with clients to ensure loyalty and satisfaction.
  • Address client inquiries and resolve issues promptly and professionally.
  • Collaborate with internal teams to provide tailored solutions to meet client needs.
  • Analyze customer feedback to identify areas for improvement in services and processes.
  • Develop and implement client retention strategies to enhance engagement and loyalty.

Qualifications:

  • Bachelor’s degree in business, marketing, or a related field.
  • 3+ years of experience in client relationship management.
  • Strong communication and interpersonal skills.
  • Proficiency in CRM software and customer engagement strategies.
Job Type: Full Time
Job Location: Abu Dhabi

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