Job Summary:
Foster strong client relationships by addressing their needs and improving overall satisfaction.
Key Responsibilities:
- Build and maintain long-term relationships with clients to ensure loyalty and satisfaction.
- Address client inquiries and resolve issues promptly and professionally.
- Collaborate with internal teams to provide tailored solutions to meet client needs.
- Analyze customer feedback to identify areas for improvement in services and processes.
- Develop and implement client retention strategies to enhance engagement and loyalty.
Qualifications:
- Bachelor’s degree in business, marketing, or a related field.
- 3+ years of experience in client relationship management.
- Strong communication and interpersonal skills.
- Proficiency in CRM software and customer engagement strategies.
Job Type: Full Time
Job Location: Abu Dhabi